Once a leadership transition has happened, whether planned or unplanned, it’s important to focus on:
Communication, Fiscal Matters and Boards
Your participants are perhaps the most critical stakeholders you need to communicate with. Here are some specific tips for communicating with program participants:
To avoid the potential conflicts that can result from misinformation, it is essential to communicate with staff as soon and as often as possible. Here are some for keeping staff informed regarding transitions:
Communicating with funders and partners was often cited as one of the most anxiety provoking aspects of transitions. The funders we interviewed understood this but had some essential advice regarding contact with them and partner agencies both before and during transition:
Many organizations will have no relationship with the media and no reason to contact them, but some organizations may find themselves in the public eye and will need to consider how to handle the media. Leaders had these suggestions:
Timely and accurate communication sets the tone for any transition. Here are a few general tips from people who have been through both planned and unplanned leadership transitions:
Although we live in an information technology age, we often find ourselves in failure to communicate situations.